A bank teller is often the face of a financial institution as he or she works directly with the public. For this reason, excellent communication skills are necessary for this position.
Bank tellers handle about one quarter of all banking business, performing tasks such as cashing checks and processing withdrawals, deposits, and other routine transactions. In addition to an affinity for working with numbers, bank tellers must also have a good eye for detail and be trustworthy. They must also be comfortable handling large amounts of money.
A bank teller usually must have at least a high school diploma or its equivalent, but higher education may help a teller move up into management more quickly. A background check is also common during the hiring process.
An associate or bachelor’s degree in accounting, business, business administration, or liberal arts can be a plus for a job candidate seeking employment as a bank teller. A certificate in bank telling may also be possible.
Coursework that can be helpful for future bank tellers include principles of accounting, finance, history of banking, business etiquette, ethics, and customer service; familiarity with and a comfort level using computers is also recommended.
Most banks provide on-the-job training for new employees, including instruction in using computer software and databases specific to the bank.
The Bureau of Labor Statistics reports that the median annual salary for bank tellers in 2008 was $21,365 (based on a wage of $11.35 per hour).
The U.S. Department of Labor classifies job opportunities for office and administrative support workers in the banking industry to be “favorable.” Many openings should arise as current tellers leave the profession for other occupations and also as banks open branches in more convenient locations such as grocery stores.
*Source: U.S. Bureau of Labor Statistics