This specialized graduate program typically requires the oversight and permission of the dean of the school of business. Are you interested in customizing your professional concentration? If so, requirements include having a bachelor’s degree and executive business experience. From there you can combine a multitude of courses for course completion.
The coursework for this program includes both quantitative and qualitative research. Students choose a concentration such as marketing, accounting, management or international business. They also develop other skills related to global business, leading, management, industry structure and competitive environments.
Classes included in a customized professional concentration include:
This degree prepares students for entry-level positions in management related to customer care, quality assurance and conflict resolution. The essential business component of customer service makes a candidate with this degree valuable to a wide variety of companies.
Learn how to customize your profession concentration for an educational path that provides foundational business skills along with a specialization in customer care quality.