Community Service Representative

A community service representative plans, organizes and coordinates community programs for the purposes of outreach and providing specific services. They oversee social service programs, including budgeting and polices related to administration and use of the program. Community service representatives may work cooperatively with social workers and counselors.

Community Service Representative Degrees

A community service representative may earn a degree in any number of areas but formal education, such as the following, is typically suggested for employment in this position:

  • Bachelor’s degree in a relevant area of study, such as management, social work, education, psychology or community service management
  • Master’s degree in business administration or community service administration

In most situations, a bachelor’s degree is enough to achieve an entry-level position. A master’s degree opens the doors for greater opportunities and increased salary.

Community Service Representative Job Description

A community service representative manages social service programs and community outreach organizations. This involves business related responsibilities including: program development; creating and adhering to budgets; establishing program policies; and working effectively with other professionals. Many community service representatives answer to a board of directors.

Other job duties for this profession include recruiting volunteers and hiring employees, maintaining program integrity by adherence to policies and requirements and directing the activities of staff and volunteers. Community service representatives also evaluate and analyze the needs of the community to establish the most useful and appropriate programs.

A community service representative assumes a number of responsibilities, including:

  • Overseeing social services programs
  • Establishing budgets to operate the programs
  • Developing program policies and guidelines
  • Working with other professionals to implement programs
  • Communicating with an oversight committee or board of directors
  • Recruiting volunteers and hiring staff members
  • Directing staff and volunteer program activities
  • Evaluating community needs
  • Prepare and maintain records and reports related to staff and programs

A community service representative requires strong interpersonal skills to relate effectively to volunteers, staff and members of the community utilizing the program. Organizational and multi-tasking abilities are also essential to do this job well.

Community Service Representative Salary

As community needs grow, so do job prospects. This profession is predicted to grow faster than other professions with an increase of 14% to 19% through 2018, as noted by the Bureau of Labor Statistics. An increased need within communities for specialized programs and support spur on this growth.

With projected job openings of over 48,000 positions through 2018, the average annual salary is around $57,000 depending on region, previous experience and job responsibilities.

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